Privacy policy
Last updated: 25 June 2026
TECHTIK WAVE ESSENTIAL LTD, trading as Zyfee, operates this store and website at zyfee.com. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, contact us, or otherwise use our services.
For the purpose of UK data protection law, including the UK GDPR and the Data Protection Act 2018, TECHTIK WAVE ESSENTIAL LTD is the data controller for the personal information we process about our customers, visitors, and contacts.
Personal information we collect
Depending on how you interact with Zyfee, we may collect the following information: name, email address, phone number, billing address, shipping address, order details, payment confirmation details, account information, customer support messages, device information, IP address, cookie information, and website usage information.
Payment card details are processed by our payment providers and Shopify. We do not store full card numbers on our own systems.
How we use your information
We use personal information to process and deliver orders, take payment, provide order updates, manage returns and refunds, respond to customer service requests, prevent fraud, improve our website, comply with legal obligations, and keep accurate business records.
Where you actively opt in, we may use your contact details to send marketing emails. You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us at support@boltoo.com.
Legal bases
We process personal information where it is necessary to perform our contract with you, where we have a legitimate interest such as fraud prevention and customer service, where we need to comply with a legal obligation, or where you have given consent, such as for optional marketing or certain cookie choices.
Sharing your information
We may share personal information with Shopify, payment providers, delivery partners, fulfilment warehouses, customer support providers, analytics and advertising partners, professional advisers, and authorities where required by law. These parties only receive information needed to provide their services or meet legal requirements.
Shopify
Zyfee is powered by Shopify. Shopify hosts our store and processes personal information so that we can provide our online shopping services. Information submitted through the store may be processed by Shopify and its service providers in countries outside the United Kingdom. You can read more about Shopify privacy practices at https://privacy.shopify.com/en.
Cookies
We use cookies and similar technologies to operate the website, remember cart and checkout choices, measure website performance, and support advertising or analytics where permitted. Visitors in the United Kingdom are shown a cookie banner and can manage choices where required.
International transfers
Where personal information is transferred outside the United Kingdom or European Economic Area, we rely on appropriate safeguards such as adequacy decisions, standard contractual clauses, or equivalent lawful transfer mechanisms.
How long we keep information
We keep personal information for as long as needed to provide our services, meet legal and tax obligations, resolve disputes, prevent fraud, and enforce our agreements. Order records are generally kept for business, accounting, and legal record purposes.
Your rights
If you are in the United Kingdom or European Economic Area, you may have the right to access, correct, delete, restrict, object to, or receive a copy of your personal information. You may also withdraw consent where processing is based on consent. These rights may be subject to legal limits.
To exercise your rights, contact us at support@boltoo.com. We may need to verify your identity before responding.
Children
Our services are not intended for children. We do not knowingly collect personal information from children under the age of 16.
Complaints
If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue. You also have the right to complain to the UK Information Commissioner's Office (ICO).
Contact
TECHTIK WAVE ESSENTIAL LTD
Trading as Zyfee
Email: support@boltoo.com
Phone: +44 7935860265
Address: JD.com MPS2, Hudson Way, Magna Park South, Lutterworth, LE17 4XY, United Kingdom