Terms of service

Overview

This website is operated by TECHTIK WAVE ESSENTIAL LTD, trading as Zyfee. Throughout the site, the terms "we", "us" and "our" refer to Zyfee. Zyfee provides this website, information, products, and services to you subject to these Terms of Service and the policies referenced on this website.

By visiting zyfee.com or purchasing from us, you agree to these Terms of Service. Please read them carefully before using the website or placing an order.

Online store terms

You must use this website only for lawful purposes. You must not misuse the website, attempt to interfere with its security, upload malicious code, or use our products for unlawful purposes.

Products and availability

We try to display product details, colours, images, prices, and availability accurately. Product colours and appearance may vary depending on your device and screen settings. We may update product descriptions, prices, and availability from time to time.

We reserve the right to refuse or cancel an order where required, including where products are unavailable, pricing is incorrect, fraud is suspected, or we cannot fulfil the order. If we cancel an order after payment has been taken, we will refund the amount paid.

Orders

When you place an order, you are making an offer to buy the products in your basket. Your order is accepted when we confirm and process it. Please check your order information carefully before submitting it.

Your purchases are subject to our Refund Policy and your statutory consumer rights. If you are a UK consumer, you generally have the right to cancel your order within 14 days of receiving the goods. Details are set out in our Refund Policy.

Prices, VAT, and payment

Prices on Zyfee are shown in GBP. For UK customers, product prices include VAT where applicable unless we clearly state otherwise. Delivery costs, if any, are shown at checkout before you place your order.

You agree to provide current, complete, and accurate billing, shipping, and payment information. Payment processing is provided by Shopify and third-party payment providers.

Shipping and delivery

Delivery times are estimates and may be affected by carrier delays, public holidays, stock checks, security reviews, weather, or events outside our reasonable control. Please see our Shipping Policy for current shipping costs, delivery estimates, carriers, and restrictions.

Nothing in these Terms affects your statutory rights if goods are lost, damaged, not as described, or not of satisfactory quality.

Returns and refunds

Returns, exchanges, cancellations, faulty goods, and refunds are handled under our Refund Policy and your statutory rights under UK consumer law.

Third-party services and links

Our store is powered by Shopify. We may also use third-party providers for payments, delivery, analytics, marketing, and customer support. Third-party links may take you to websites that we do not control, and their own terms and privacy policies apply.

Intellectual property

The content on this website, including text, graphics, images, branding, layout, and product presentation, is owned by or licensed to Zyfee and may not be copied, reproduced, distributed, or used for commercial purposes without our written permission.

Feedback and reviews

If you submit reviews, feedback, suggestions, photos, or other content, you confirm that you have the right to submit it and that it does not violate another person's rights. We may use, display, or edit submitted content where permitted by law.

Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

Errors and omissions

Occasionally information on the website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, delivery charges, promotions, or availability. We may correct errors and update information at any time, subject to applicable consumer laws.

Limitation of liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, breach of your statutory consumer rights, or any other liability that cannot be excluded under applicable law.

To the fullest extent permitted by law, we are not liable for indirect or consequential losses arising from use of the website or products bought through it, except where liability cannot legally be excluded.

Governing law

These Terms of Service and any separate agreements for products or services supplied by Zyfee are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory consumer rights that apply in your country of residence.

Changes to these terms

We may update these Terms from time to time by posting the updated version on this page. The version available at the time you place an order will apply to that order.

Contact information

Questions about these Terms should be sent to us at support@boltoo.com.

TECHTIK WAVE ESSENTIAL LTD
Trading as Zyfee
Email: support@boltoo.com
Phone: +44 7935860265
Address: JD.com MPS2, Hudson Way, Magna Park South, Lutterworth, LE17 4XY, United Kingdom